Return and Refund Policy

At Sanaabil Walmart LLC, DBA tech-vista.shop, we’re confident you’ll love your new smart device. We stand behind the quality of our products and want you to be completely satisfied with your purchase. That’s why we offer a 30-day full refund guarantee on all orders.  

30-Day Money-Back Guarantee:

If for any reason you’re not happy with your purchase, you can return it for a full refund within 30 days of the delivery date. No questions asked! Simply contact our support team, and we’ll guide you through the return process.

Conditions for Refunds:

  • The item must be returned within 30 days of the original delivery date.
  • The item should be returned in its original packaging, if possible. While not mandatory, this helps expedite the refund process.
  • All accessories and included items must be returned.

How to Initiate a Return:

  1. Contact us: Reach out to our friendly support team via email at support@tech-vista.shop or call us at +1-833-935-7181.
  2. Provide information: Please provide your order number and reason for the return (optional, but helps us improve).
  3. Receive instructions: Our support team will provide you with detailed instructions on how to return your item.
  4. Ship the item: Carefully package the item and ship it to the address provided by our support team. You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item. 
  5. Receive your refund: Once we receive and inspect the returned item, we will process your full refund. The refund will be credited back to your original payment method. Please allow a few business days for the refund to appear in your account.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, as per your preference. We may request photos or videos of the damaged or defective item to expedite the process.   

Contact Information:

For any questions regarding our return and refund policy, please don’t hesitate to contact us:

  • Email: support@tech-vista.shop
  • Phone: +1-833-935-7181